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Regulated Industries Unit of the Iowa Securities Bureau

If a problem arises between you, the consumer, and the funeral home or cemetery while pre-arranging and/or pre-funding your funeral and it cannot be settled, contact the Regulated Industries Unit of the Iowa Securities Bureau.

Iowa Securities & Regulated Industries Bureau
304 East Maple Street
Des Moines, Iowa 50319-0066
p 515.281.4441 / iowasec@iid.state.is.us

Bureau of Professional Licensure, Mortuary Science

If a problem arises between you, the consumer, and the funeral home or funeral director(s) serving you and it cannot be settled, contact the Bureau of Professional Licensure, Mortuary Science.

Bureau of Professional Licensure
Iowa Department of Public Health
Lucas State Office Building, 5th Floor
321 E 12th St.
Des Moines, Iowa 50319-0075
p 515.281.0254 / f 515.281.3121
Online Licensure Services

National Funeral Directors Association

NFDA's Funeral Service Help Line (800-228-6332) provides free information to thousands of consumers looking for information about planning a funeral and addressing concerns about experiences they may have had with funeral directors. The Funeral Service Help Line will provide information about:

  • Making informed decisions when choosing a funeral home and funeral director.
  • Recognizing, understanding, and coping with grief.
  • Addressing concerns about funeral service experiences.
  • Celebrating a loved one’s life in the most meaningful and personal way.
  • Pre-planning a funeral.
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